Apple Messages for Business allows you to get a branded account available on Apple devices and to provide stunning customer service. See what it looks like live with the Brandy demo chatbot:
There are more than 1.8 billion active Apple devices worldwide every month. Give iOS/Message users a seamless way to communicate with your brand through Apple Messages for Business by switching from traditional channels like phone to messaging
It's not yet another messenger. Apple Messages for Business is deeply integrated with iOS, iPadOS, and macOS and designed for providing the best possible user experience
Provides time slots for customers to choose and adds the chosen time to the customer's calendar. This interactive feature is great for scheduling delivery or service
Allow customers to preview content inline by adding a picture to a URL and giving them the confidence to navigate outside the Messages for Business experience
Provides information or asks a question, see image below. List pickers are great for triaging customer questions when they initiate contact with your brand.
Users can quickly and securely provide their payment, shipping, and contact information to check out with just one touch or glance.
With iOS 13, Apple introduced a new way for your customers to connect with you - through "Message Suggest" for iPhone. When your customers click on any of your registered numbers, a phone sheet will appear allowing your customers to choose between voice and messaging. This feature allows your customers to contact you through Apple Messages for Business in the Messages app.
