PRODUCT-ASSISTANT

Product support solutions that make everyone's life easier

Brandy brings your brand to life in the digital space, making it helpful and reliable 24/7 across your website, Whatsapp, Instagram Direct, Apple Messages for Business and 10+ more channels

Artificial Intelligence, automation solutions, push-button chatbots, Live Agent's office - Brandy platform is a tool that allows your customers to better understand your product and easy solve any problems that arise

convenient.
simple.
smart.
24/7 PERFECT PRODUCT SUPPORTING
Automate answers for Frequently Asked Questions
Avoid misunderstandings with button-base menu
Use the power of our AI, that is trained on 100 000+ dialogues
it's not just a support, it's an experience


Just look at the examples text text text text

With a customer satisfaction rate of 92%, Live chat is not only great alternative to phone calls and emails, but also a powerful tool to improve your business processes

Variety of analytics dashboards, previous chat histories, pre-prepared answers, integrated softwares, trained on 100 000+ dialogues AI and other tools - live agents have lots of tools to succesfully process any number of conversations.
button-based menu for instant self-help
multi-lingual conversational AI for FAQ's

product support: EXPERIENCE

Dive deep and connect Brandy with your IT environment and you’ll be able to create a personalized experience:
When something happens to a product - the customer needs to solve the problem urgently. Product support allows the customer to find a solution either on their own or with the help of a live agent.
product selection
user authorization and registration
where can I buy

product
support:

live chat

live agent support
sales (payment button, application, pre-order)
notifications
useful information about products and services
loyalty program
notifications

troubleshooting

product support:

human touch
When AI is not enough, brandy can route dialog to your live agents or product experts

Brandy has professional agent console, so not a single dialog will be lost
However assistant can be 100% automated if you are not ready to engage human assist
Launch your product assistant in every digital channel in just one day!