With a customer satisfaction rate of 92%, Live chat is not only great alternative to phone calls and emails, but also a powerful tool to improve your business processes

Variety of analytics dashboards, previous chat histories, pre-prepared answers, integrated softwares, trained on 100 000+ dialogues AI and other tools - live agents have lots of tools to succesfully process any number of conversations.

When something happens to a product - the customer needs to solve the problem urgently. Product support allows the customer to find a solution either on their own or with the help of a live agent.

notifications

user authorization and registration

sales (payment button, application, pre-order)

useful information about products and services

product selection

loyalty program

where can I buy

Dive deep and connect Brandy with your IT environment and you’ll be able to create a personalized experience:

multi-lingual conversational AI for FAQ's

button-based menu for instant self-help

live agent support

When AI is not enough, brandy can route dialog to your live agents or product experts

Brandy has professional agent console, so not a single dialog will be lost

However assistant can be 100% automated if you are not ready to engage human assist