Effortlessly serving customers across your website, WhatsApp, Instagram Direct, and 10+ additional text channels
Artificial Intelligence, automation solutions, push-button chatbots, Live Agent's office - Brandy platform is a tool that allows your customers to better understand your product and easy solve any problems that arise
With a customer satisfaction rate of 92%, Live chat is not only great alternative to phone calls and emails, but also a powerful tool to improve your business processes.
Variety of analytics dashboards, previous chat histories, pre-prepared answers, integrated softwares, trained on 100 000+ dialogues AI and other tools - live agents have lots of tools to succesfully process any number of conversations.
Dive deep and connect Brandy with your IT environment and you’ll be able to create a personalized experience:
When AI falls short, Brandy steps in, seamlessly routing the conversation to your live agents or product experts, all within its professional agent console to ensure a smooth experience with no dialogues lost.
